The connected retail store

August, 2023
The connected retail store

Check out our guide to see how the IoT helps retailers improve operational efficiency and customer experience.


Digitization, the Internet of Things (IoT), and the availability of an abundance of data are opening up new possibilities for the retail industry.

Retailers are currently evaluating models of how they can use these technologies to reconcile their two strongest drivers: rising consumer expectations regarding service and store experiences; and the need for higher efficiency and cost reduction.

IoT Insights

Based on discussions with retail customers, we share insights in this white paper into how they leverage IoT technology to overcome this challenge.

First, we take a look at the current dynamics within the industry and discuss why now is the right time for retailers to invest in IoT.

Next, we describe some monitoring use cases for the food retail industry. We also shed light on some more complex value-adding and cross- domain examples, such as building and energy use cases.

We then provide an overview of the core technical capabilities a retail IoT solution should cover.

And to conclude, the final chapter introduces the Bosch IoT Suite, the Bosch Group’s platform for IoT solutions.