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August, 2023

CX Software Choices for your Manufacturing Business

Manufacturers used to focus on transactions to sell goods and equipment. However, in the last few years, more demanding customers and a more developed market have led many manufacturers to switch to a relationship-based sales model. The pandemic heightened this attention on consumers during a tough year. CX manufacturing leaders must review every part of their organization to function in a digital age. In that period, they accelerated new business methods.